Privacy Policy
DUTY OF INFORMATION IN THE INFORMATION SOCIETY
ZUSUP S.L., owner of the SOLD OUT brand, domiciled at O’Donnell Street, 32 6D. 28009 Madrid, with N.I.F. B-80832967 and with email address info@soldout.es (hereinafter, “SOLD OUT”), is responsible for the processing of personal data collected from users of the website www.tutankhamonlaexposicion.es (hereinafter, the “Users”). Therefore, in its capacity as responsible for processing, SOLD OUT determines the purposes and means of processing such personal data.
SOLD OUT is committed to the right to data protection of its Users, and for this purpose, this Privacy Policy is made available so that they are informed, in accordance with the GDPR, of the use of their personal data.
DATA COLLECTED
For (i) queries by the User, (ii) purchase of tickets and (ii) communications, SOLD OUT will require identification data (such as name, surname, email and telephone) through the contact form established for this purpose on the website. It will indicate the data that will be mandatory in order to respond to the question raised. Thus, in case such mandatory data is not provided, SOLD OUT will not be able to manage the request made by the User.
The interested party states that all personal data entered in any of the forms will be real, truthful and accurate, being responsible for any claim that may exist by MARBET or any third party for breach of said obligation.
PURPOSES OF DATA COLLECTION
The purpose of said processing of personal data consists of:
• i. Be able to respond correctly to the User who has made use of the contact form of the website.
• ii. For the purchase of tickets.
• iii. Send the newsletters relating to commercial and advertising information of SOLD OUT, in the event that it had expressly requested it, so that newsletters will not be sent to those users who have not expressly requested it through the corresponding box or through the section enabled for this purpose.
SOLD OUT will only allocate the personal data of the interested parties for the mentioned purposes. In the event that the information was used for a different purpose, SOLD OUT will request the prior consent of the interested owner of the personal information.
LEGITIMATE TREATMENT BASE
The legal basis that legitimizes the treatment of the data collected through the contact form is the consent granted by the User to carry out the purposes described above, by sending the form.
Likewise, the legal basis that legitimizes the processing of the data of the interested parties for the purpose of buying tickets through the website, is the execution of the contract.
DATA RECIPIENTS
SOLD OUT is the sole recipient of the data collected from the User, notwithstanding that it also has certain data controllers that provide services of a computer and technical nature and that, in any case, undertake to use the data under conditions of confidentiality and in accordance with the purposes for which they have been collected.
Personal data will be communicated to banking entities in the event that the interested party purchases tickets through this website.
Likewise, SOLD OUT will provide the personal data of the Legal Users to the competent authorities when required to do so in accordance with current legislation.
TERM OF TREATMENT AND CONSERVATION OF DATA
SOLD OUT will only store the data of the Users to the extent that they are necessary for the purpose for which they had been collected and according to the legal basis that legitimizes their treatment.
In particular, SOLD OUT will keep the personal data collected through the web form for the time necessary to manage the User’s request and as long as they do not exercise their rights of deletion, cancellation or limitation of the treatment.
In the event that a User exercises the aforementioned rights, SOLD OUT may retain the data without making use of them, as long as they are necessary for the exercise of their right to defend against potential claims or in the event that legal responsibilities or judicial that should be taken care of and for what the recovery of the data could be necessary.
In the event that the interested party buys tickets through this website, their personal data will be kept for a period of 6 years from the end of the contractual relationship.
CHILDREN OR DISABLES
In the event that the interested party is under 16 or incapacitated, SOLD OUT warns of the need to have the consent of their parents, guardians or legal representatives for the communication of their personal data, as well as for the contracting of any service , so SOLD OUT requests that you refrain from using the services offered on the website if you do not have the consent of parents, guardians or legal representatives, not being otherwise SOLD OUT responsible for the actions of the minor or incapable.
In this sense, SOLD OUT informs that the interested party must have the legal capacity to contract when acquiring the services offered on the website, with the provisions of this Privacy Policy being applicable.
USER RIGHTS
The data protection regulations guarantee users the following rights:
• Access: Allows the User to know what information is available, where it was obtained, to whom it has been provided and with what uses it has been treated.
• Rectification: Allows the User to rectify any erroneous or outdated data.
• Deletion: Allows the User to stop processing their data.
• Opposition: Allows the User to stop using their data for a specific purpose.
• Limitation: It allows the User to restrict the processing of their data, but in such a way that they are kept for some later purpose.
• Portability: Allows the User to obtain a copy of their data in electronic format and, in certain circumstances, request that they be communicated to another service provider. It is only applicable for computerized treatments carried out with the consent of the User or for the fulfillment of a contract.
• In turn, the User has the right to withdraw their consent at any time without this retroactively affecting the processing of personal data made up to that time.
The User may exercise the aforementioned rights in the terms and conditions provided for in current legislation, by writing to the registered office of ZUSUP S.L., Calle O’Donnell, 32 6D. 28009 Madrid, or by email to info@soldout.es, indicating the right to be exercised and accompanying a scanned copy of your national identity document or equivalent document valid in law to prove your identity.
In the event that you do not obtain a satisfactory response to the exercise of your rights, you can file a complaint with the Spanish Agency for Data Protection (www.aepd.es).
SECURITY MEASURES
SOLD OUT has adopted the levels and security measures for the protection of personal data by installing in its systems and files the technical measures necessary to guarantee the confidential treatment of data, prevent its loss, alteration and access. SOLD OUT will not be responsible for possible damages or losses that could be derived from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational operation of this electronic system, motivated by causes beyond SOLD OUT; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate interference beyond the control of SOLD OUT. However, the User must be aware that Internet security measures are not impregnable.
MODIFICATIONS OF THE PRIVACY POLICY
SOLD OUT reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as to industry practices. In these cases, SOLD OUT will announce on this page the changes introduced with reasonable anticipation of its implementation.
Online: Eventim
Ticket hotline: + 49 (0) 1806-570070
At the box office of the exhibition
Group hotline:
Tel. 0421 / 37 67 2000
For groups and school classes